Creations is JPMA Certified and meets or exceeds all mandatory and voluntary crib safety standards. All product finishes are well below the lead and phthalate regulations set by the CPSC. Please visit www.jpma.org for more information on safety standards. [close]

Like the majority of furniture manufacturers, Creations furniture is produced in Asia. [close]

All Creations cribs are convertible to a toddler bed and full-size bed, (except metal beds which only convert to full-size). To convert to a toddler bed, the toddler rail and conversion kit are included with the purchase of the crib. To convert to a full-size bed, full rail conversion kits are available as a separate purchase. We do recommend that you purchase the rails at the time you purchase the crib, as they may not be available when it is time to convert the bed. However, all Creations cribs are designed to work with a standard metal bed rail and that is a great alternative in case the wood bed rails are not available. [close]

Cribs all come with adjustable crib springs. Most cribs have three (3) levels of adjustment. The full-size bed position has two (2) levels of adjustments. *(Please read the instruction manual regarding when to adjust the spring in accordance with your child’s height, age, and ability.) [close]

Creations product is predominantly made of selected hardwood solids and veneers. The hardwood solids vary by group and finish. We use Asian hardwoods for all solids and veneers. Veneers are used on products with a showy, wood grain finish. [close]

The drawers in all cases have wood-on-wood drawer guides and feature English dove-tail construction in the back and French dove-tail construction in the front, which makes the joints of the drawers stronger. All drawers also have dust bottoms, which serve to protect clothing from gathering dust. The top drawers in all cases are felt-lined. Cases feature all hardwood case construction with multiple glue blocks for greater durability and metal-to-metal contact for all bolts and screws to help protect the wood from the roughness of the metal. [close]

Creations is sold only through authorized independent specialty retail stores. These retail stores are trained on juvenile furniture, including all Creations product. Any Creations dealer will be able to answer any and all product inquiries. If they are unable to answer any questions, they will be able to contact their Creations representative for assistance. [close]

Creations is sold only through authorized independent specialty retail stores. To purchase Creations product, please contact an authorized dealer. To find an authorized dealer, you can use the dealer locator provided on our website. Insert your zip code and specify the radius in which you would like to search and a list will populate with dealer contact information. [close]

For questions on product pricing, please contact a Creations dealer. [close]

Pictures of all of our collections can be printed directly from our website. Creations dealers also have access to all product pictures and take-home sheets. [close]

If you have any issues with purchased product, such as parts, you should contact your Creations dealer. As they have record of your purchase, they will be able to work with Creations to assist you. [close]

Any questions concerning your order status should be directed towards your Creations dealer. [close]

A clean, damp cloth should be all that is required to keep your furniture clean and dust-free. If you feel that a cleaning product is required, avoid products containing silicone. We advise that you take caution when placing certain items on your Creations furniture, such as drinking glasses, rubber or rubber-tipped items, and any items that may have rough or sharp features, as these can be abrasive to the finish. [close]